problems installing adobe flash player

[hat]

I am trying to install adobe flash player. when I click install it goes to the normal process. but then when it starts download or install; it stops at the 50% mark and asks me to remove a program called internet explorer. Why does it ask this? and how can I remover internet? I have tried removing internet, but it does not work,

Kindly help

[VikramGaur]

Hello,

Welcome to Adobe Forums.

1) Launch Task Manager (Keyboard Shortcut : Ctrl+Shift+Esc)

2) Go to Processes Tab

3) Make sure you have clicked on "Show processes from all users"

4) Kill "iexplore.exe" process

Let me know if you have more queries.

Thanks,

Vikram

[hat]

Hi Vikram,

Thank you.

I could not find iexplore.exe – I have explorer.exe—is that the same thing?

ken

[pwillener]

No, it's obviously not the same.  You need to close all instances of iexplore.exe

Or:

Download the installer to your local disk, restart Windows, then run the installer before doing anything else.

[VikramGaur]

You may follow Pat Willener's advise.

Also while installing Adobe Flash Player please make sure you have checked "Show processes from all users"

You may download offline installer for Adobe Flash Player from here : Flash Player for ActiveX (Internet Explorer)

Thanks,

Vikram