0 Replies Latest reply: Oct 30, 2013 1:38 PM by CounsellorEFried RSS

    Outlook 2010 Plug-In Does Not Work. How to debug?

    CounsellorEFried

      I have tried to get the outlook 2010 plug in for Adobe Send Now to work. I have unsucessfully tried this on 2 machines (Windows 7-32 and Windows 8-64) both running Outlook 2010-32. After attaching the Send Now files to the message, and pressing send, the system tries to send the message, and just does not go anywhere, or do anything.

      I have searched the Community knowledgebase and am not finding this problem reported. So, having uninstalled and reinstalled, disabled, etc. i am at a loss as to what the problem is and how to fix it.

      I can use the send now service just fine from the online interface, although the old desktop interface was really nice and easy to use. Since it is no longer available, ergo, i am trying to get the Outlook methodology to work.

      Any help or insight would be appreciated.