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install latest flash player on mac 10.9

Guest
Oct 31, 2013 Oct 31, 2013

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attempting to install latest flash player on mac 10.9, freezes at 95%, have uninstalled & reinstall

restarted in safe mode, same issue

anyone else having this issue?

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Adobe Employee ,
Oct 31, 2013 Oct 31, 2013

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Hi,

Please try uninstalling Adobe flash player using this utility.

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

After that, download the latest version of flash player and install. Make sure you close all the application while installing.

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Guest
Oct 31, 2013 Oct 31, 2013

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Thanks but this is the uninstaller I used after the installer failed the first time, thank you.

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Adobe Employee ,
Oct 31, 2013 Oct 31, 2013

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LEGEND ,
Oct 31, 2013 Oct 31, 2013

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Guest
Oct 31, 2013 Oct 31, 2013

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Thank all that replied to my post. I was able to successfully install Flash Player following this procedure:

1.   Mac HD/Library/Internet Plugins

Verify that the Flash Player.plugin file is not present.  If it is, trash it.

2.  Mac HD/Library/Application Support/Adobe/Flash Player

Verify that the Flash Player Install Manager folder does not exist.  If it does, trash the whole folder

3.  Download the offline installer here: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac /install_flash_player_11_osx....

4.  Restarted in Safe Mode (shift key)

5.  Mounted install_flash_player_11 

     right click on installer -> show package contents

     Contents -> Resources -> Adobe Flash Player.pkg  (installed correctly)

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LEGEND ,
Oct 31, 2013 Oct 31, 2013

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Glad that worked, Dave.

I try to avoid having people install ANYTHING in safe mode (Mac or Windows), because usually when you have to go that step, it's a sure sign that your OS is unstable, and it can cause worse problems than just an app not installing.

I've read quite a few "horror stories" in the Apple Forums re: "Mavericks destroyed my Mac".  I've been really fortunate, I guess, because other than about a ten second lag when searching folders in finder via third party apps, it's been a really smooth transition.

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