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1. Re: Speedgrade Direct Link Problem
GiulioAutelitano Nov 4, 2013 4:22 AM (in response to Steven2156)Can you post a screenshot?
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2. Re: Speedgrade Direct Link Problem
JSS1138 Nov 4, 2013 8:43 AM (in response to Steven2156)I've not seen this yet. Try performing the process with SG already open.
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3. Re: Speedgrade Direct Link Problem
Steven2156 Nov 4, 2013 1:23 PM (in response to JSS1138)The problem is that Creative Cloud 'sees' Speedgrade as already updated when in fact it hasn't. I've tried a manual install of the update but no luck.
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4. Re: Speedgrade Direct Link Problem
Kevin-Monahan Nov 4, 2013 1:24 PM (in response to Steven2156)Hi Steven,
Which OS are you running? Can we get some more info?
Thanks,
Kevin -
5. Re: Speedgrade Direct Link Problem
Steven2156 Nov 4, 2013 1:43 PM (in response to Kevin-Monahan)Hi Kevin, I'm running Windows 7. I tried some of the suggestions from the Adobe help page but no luck with them except for the complete re-install suggestion which I will have to leave for a later date as I'm in the middle of a couple of a couple of projects.
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6. Re: Speedgrade Direct Link Problem
GiulioAutelitano Nov 4, 2013 2:07 PM (in response to Steven2156)Try using the "adobe cleaner tool" (you'll find it online) to uninstall speedgrade. Reboot. Install speedgrade with the creative cloud panel. It should work fine
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7. Re: Speedgrade Direct Link Problem
Steven2156 Nov 4, 2013 2:31 PM (in response to GiulioAutelitano)Thanks Giulio, that worked a treat.
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8. Re: Speedgrade Direct Link Problem
frbra1 Mar 21, 2014 11:05 AM (in response to JSS1138)Thank you Jim!! I have been searching the internet for hours now, because speedgrade showed a black screen with direct link.
For people with similar issue:
What helped me was to
1) change settings for Nvidia - follow description by ValeoMooha in this post: http://forums.adobe.com/thread/1016759
2) Opening Sg before direct linking from Premiere.
Thanks again! Looking forward to learn SG, now that it works!





