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Problems with my Microsoft Surface 2 video Camera and Adobe Connect

New Here ,
Nov 05, 2013 Nov 05, 2013

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Hi,

I have a new Microsoft Surface 2 that I am trying to get to work with Adobe Connect.  I enable the camera and see the box for it in Adobe Connect but the box only has black in it and not an image.  Does anyone have any ideas?

Thanks!

Dale

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Adobe Employee ,
Nov 05, 2013 Nov 05, 2013

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Hi dkalsow,

Does Preview on video pod shows the video feed from you camera.

Also make sure if it is being detected by Flash's Settings dialog.

you can check that by right clicking when meeting is opened and click on camera icon and check

thanks

Nikhil

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