4 Replies Latest reply: Nov 6, 2013 9:42 PM by Pora RSS

    Encore start up keeps failing

    Pora

      Hay guys,

       

      I am having an issue with Encore CS3 at start up. She will only get as far as the Splash screen and then dissapears and windows gives me the following error:

       

      Problem Event Name:                          BEX

        Application Name:                             Adobe Encore.exe

        Application Version:                           3.0.0.242

        Application Timestamp:                     4636f81a

        Fault Module Name:                          QuickTime.qts_unloaded

        Fault Module Version:                        0.0.0.0

        Fault Module Timestamp:                  4f8f8aa7

        Exception Offset:                                6630aae9

        Exception Code:                                  c0000005

        Exception Data:                                   00000008

        OS Version:                                          6.1.7601.2.1.0.256.48

        Locale ID:                                             7177

       

      I have disabled my DVD/CD rom and even tryed running he as Admin and in Compatability Mode and still nothing. Oh I have also re-installed her like 4 times now with and without the Libary and still nothing

       

      Please help....

       

      Pora