0 Replies Latest reply: Nov 13, 2013 8:01 AM by Paul Chernoff RSS

    Reader 11.0.4 will have an Internal Error on opening under Mac OS X.

    Paul Chernoff Community Member

      One two of our Macs Adobe Reader 11.0.4 with have an Internal Error on launch. One Mac is running Mac OS X 10.8.5 and the other is running 10.6.8. One user has a Portable Home Directory (so she is like a local user) and ther other has her home directory on a Mac OS X Server. Neither account has admin priviledges.

       

      When I use the local admin account on both iMacs Adobe Reader will work fine, so the app should be OK. But it will not run on these two user accounts.

       

      I am preparing more testing, trying version 10 and creating a new user account. Has anyone seen this problem before. I have done research on Internal Error but none of the solutions I found work for me.