Installation stops...what is "desktop client"?

[doctoryutz]

When installing the latest Adobe Flash update, the installation stops and tells me to stop the "desktop client".  Where and how do I do this?

[pwillener]

What is your operating system?

[doctoryutz]

Mac OS, latest version

[pwillener]

Mac OS has a utility 'Activity Monitor'; use this to close that application.

[doctoryutz]

I can access the “activity monitor”, but I don’t see “desktop client” nor do I see how to close that application if I find it. Please advise….. and thank you for the effort!

Doctoryutz

[C_F_McBlob]

Download the offline installer here: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_player_11_osx.d... to install without having to download it during the process.

"Desktop client" can be any number of things. Usually it's Apple Remote Desktop, but if you were running that, you'd know it. Dashboard widgets can also interfere with Flash Player installing.

Usually the best way to make sure no other processes are running, is to do a hard reboot. If you still see the alert after a reboot, open the Activity monitor, and click EACH Dashboard entry, and then the ocstagonal button in the top bar of the monitor app to terminate the process.

[doctoryutz]

Thanks, Mike M….

the offline installer worked without stopping. My sincere thanks…