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2. Re: Question
>worked perfectly until I upgraded my computer from Windows 8 to Windows 8.1
You most likely need a new driver for your card
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
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3. Re: Question
Thanks a lot John for your advice
Sadly I had already tried that link, I have just gone there again and run the download which resulted in the same message I got yesterday 'UNABLE TO FIND MY PRODUCT OR OS)
I note that the details of my graphic hardware is shown but it states the operating system is Windows 8 not 8.1 which I upgraded to which caused me to lose the Mercury Playback Engine GPU Acceleration., which was working fine before.
Unless I can get an an answer I think I will have to restore my system back to Windows 8
David Wells
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4. Re: Question
Not video editing, but I had to put my wife's computer back to 8 from 8.1 due to an ATI driver problem
