Moving this discussion to the InDesign forum.
There is no 64-bit InDesign CS6. Do you mean a 64-bit OS? Which one?
What is the EXACT error message you receive. Is there a crash?
Greetings from Satheesh!
Yes, You are correct. I'm using Windows 7, Service Pack1, 64-bit OS.
I'm having licensed version of Adobe CS (Master Collection).
I'm trying to save my InDesign CS6 file to down version using "Save As" or "Export" command.
Whenever i use this command, I get error message like "Indesign has Stopped working". the following details are showing in the "View Problem details" popup...
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 18.104.22.1683
Application Timestamp: 51fb7197
Fault Module Name: Public.dll
Fault Module Version: 22.214.171.1243
Fault Module Timestamp: 51fb711f
Exception Code: c0000005
Exception Offset: 002792c2
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 16393
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
If the online privacy statement is not available, please read our privacy statement offline:
Kindly help me to rectify this issue..
1 person found this helpful
Bad news first. Windows 7 crash reports are pretty useless, so we have to more or less guess at the problem or try some isolation techniques, like Divide & Conquer, to figure out the source of the crash.
Good news is that Adobe Community: File Crashing on Output - printing/PDF/other has a lot of useful information about troubleshooting this kind of problem. It usually comes down to a bad image, or a bad font. The images are identified through divide and conquer, but font problems amy show up on multiple pages so they're a bit tougher. Troubleshoot font problems | Windows can help with that.