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Hi, I've been trying to resolve this problem for months. I can download the installation files, run them, give access permission.....then nothing happens. I've tried everything. I've uninstalled the previous versions, turned off my firewall and antivirus programs, run scans, enabled javascript (where I can find the option), etc. I now have no Flash or Reader on my computer. Help!
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Welcome to the Adobe Forums.
The more information you supply about your situation, the better equipped other community members will be to answer. Please supply the following Information where applicable:
• Adobe product and version number
• Operating system and version number
• Browser and version number (where applicable)
• The full text of any error message(s)
• What you were doing when the problem occurred
• Screenshots of the problem (if possible)
• Computer hardware, such as CPU; GPU; amount of RAM; etc.
Here are links to download FULL installers of Reader and Flash Player directly for "offline" installation.
Flash Player for ActiveX (Internet Explorer)