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Error uploading a "large" 39MB PDF to files.acrobat.com

New Here ,
Nov 30, 2013 Nov 30, 2013

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Watching the "Uploading" status bar to files.acrobat.com and it reaches the 100%, message goes away but file does not show up on the list.

Other PDF files less than 10MB worked fine.  What could be the cause?

Is there a file size limit to uploading a PDF, somewhere between 10MB and 40MB?

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Adobe Employee ,
Dec 02, 2013 Dec 02, 2013

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Hi clujeanu,

Normally there should not be any problem with your file size, there is export size limit which is 100 MB.

You can check if you have any Internet security on your computer you may try to insert exception in the exception list. You can try to use different browser and check if you can turn of security software for some time.

Also you may check with ISP (Internet service provider) if there is bar on uploading that might be a rare chance.

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