1 Reply Latest reply: Dec 2, 2013 5:02 AM by Karandeep RSS

    Premiere Pro CC does not like "\"

    claudioparoli Community Member

      My Premiere Pro CC - super-updated - crashes every time I hit the backslash key while on a timeline. Has anyone experienced this?

      Claudio

       

      Win7 on an SSD, 1st gen Intel i7,16Gb RAM, GTX570 (rig is due for an update soon)

        • 1. Re: Premiere Pro CC does not like "\"
          Karandeep Adobe Employee

          HI,

          we have not experianced any such know issue with premier pro CC.

          So please try to reset the prefrences for premier pro.

          Please close premier pro and go to below mention location and rename the folder 7.0.

          C:\Users\<User Name>\AppData\Roaming\Adobe\Premiere Pro

          And also rename the Profile-<Username> forlder

          C:\Users\karasing\Documents\Adobe\Premiere Pro\7.0

           

          Note:- if there is any custom Keyboard shortcuts /settings you have made in premier pro that might not be there after resetting the prefrences.

           

          regards

          Karandeep singh