2 Replies Latest reply: Dec 3, 2013 11:58 AM by fgregor RSS

    purchase in exchange

    bluechairgallery Community Member
    bluechairgallery Dec 3, 2013 3:43 AM

      i paid for, downloaded and intalled a program in adobe exchange...

      now what?

      i see it in "my stuff" but when i click on it, it takes me to the pay/download again.

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        • 1. Re: purchase in exchange
          Jeff A Wright Employee Hosts
          Jeff A Wright Dec 3, 2013 10:13 AM (in response to bluechairgallery)

          Moving this discussion to the Exchange General Discussion forum.

          • 2. Re: purchase in exchange
            fgregor Adobe Employee
            fgregor Dec 3, 2013 11:58 AM (in response to Jeff A Wright)

            Hi Bluechairgallery,

             

            What is the name of the product you have purchased? If you can find it in the Adobe Exchange Panel, you should click on the "Notes" tab. There, you will see some text entitled "Where to find this product after installation", which will explain how that particular product is installed. Some products are installed to application-specific locations (e.g. brushes), some products are simply copied to your Downloads folder, and some go elsewhere - so it's worthwhile reading the product publisher's notes to check this.

             

            Let me know if you have any trouble finding out where it has been installed to.

             

            Best wishes,

            Fraser