2 Replies Latest reply: Dec 10, 2013 6:33 AM by Kees Verhaar

Just purchased Adobe photoshop elements 12 & Adobe premiere elements 12 combo.

not impressed Dec 3, 2013 10:25 AM

Just purchased Adobe photoshop elements 12 & Adobe premiere elements 12 combo. Installed it, but programs would not open. Uninstalled and tried again; this time programs would not install completely. Have tried this several times - no success. (Security was turned off during installation). Help please

1. Re: Just purchased Adobe photoshop elements 12 & Adobe premiere elements 12 combo.

Barbara B. Dec 3, 2013 12:28 PM (in response to not impressed)

Operating system? Any error messages?
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2. Re: Just purchased Adobe photoshop elements 12 & Adobe premiere elements 12 combo.

Kees Verhaar Dec 10, 2013 6:33 AM (in response to Barbara B.)

Barbara,
same problem here. Cant install EL 12. Prem 12 is oke. Even the database is changed to 12 by Pr 12 from El 8.
No operating probl. Windows 7.
A File is missing cant start El. Premiere works and even media from the catal. is to get.
Any Idee? Several times downloaded. Deleted earlyer downloads. Run update from prem elem. Nothing helps.
Please do. Thanks.
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