0 Replies Latest reply: Dec 8, 2013 12:14 PM by NickBoston RSS

    Keep seeing "Unable to sync files" on Creative Cloud

    NickBoston Community Member

      I've been trying for the past two days to upload footage to an editor on my "Team" so they can download it and start working.  But nothing I do seems to work.  I've read the post and papers Adobe has mentioned on the subject but I can't seem to find a way to make this work. 

       

      To start, the folder I want to send is 50gb.   That didn't work even when zipped.  So, I separated the big folder into smaller ones and zipped those.  Nothing.  Still says unable to sync.   

       

      The only way that seems to work is to upload a normal not zippd folder and have all the individual files sync themselves.  But, then it's going to be torture trying to share each individal file.

       

       

      Does anyone have a suggestion?

       

       

      Thanks