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Unable to open Settings Dialog.

New Here ,
Dec 09, 2013 Dec 09, 2013

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"Settings" does not appear when right clicking on You Tube video. Player appears to be most recent and working well according to Adobe support test. Overall problem is constant rebuffering while streaming live video. not my ISP; works ok on other computers from same router. Just upgraded to Windows 8.1; no change.

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LEGEND ,
Dec 10, 2013 Dec 10, 2013

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Control Panel>System and Security>Flash Player (32bit)

1.jpg

THAT will open your Global Settings for Flash Player.

Also: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html  will allow you to change settings through your browser.

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New Here ,
Dec 10, 2013 Dec 10, 2013

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Thanks Mike. I guess I didn't explain myself correctly. I can open the Global Settings dialog. I'm having problems opening the Settings dialog. That's the one where I can turn Hardware acceleration on/off. I should be able to right click on an active streaming video and "settings" would be one of my options. But it doesn't appear.

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LEGEND ,
Dec 10, 2013 Dec 10, 2013

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Download and run the Flash Player Uninstaller.

Then reinstall from the link below:

Flash Player Plug-in (All other browsers)

Edit: (removed IE link - it can't be used with Windows 8)

Message was edited by: Mike M

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