I'm having a hard time understanding the logic behind this. I have to uninstall software to install the software I want because you're insisting on installing this nonsense.
O and I'm complaining to McAfee since I'm a customer and I'm sure as shit not staying with them if they keep this up.
GoToAssist:
Thank you for contacting McAfee Consumer Support. An agent will be with you shortly.
Srinivasan Cs (21:57:24):
Hello, . Please give me a moment while I review the description you have typed in.
Customer (21:57:34):
Basically I want to make a complaint
Srinivasan Cs (22:00:50):
As I understand your concern, when you download adobe flash some Mcafee version is automatically installed despite of having valid McAfee subscription?
Customer (22:01:11):
yep
Srinivasan Cs (22:01:19):
I apologize for the inconvenience caused.
Customer (22:01:22):
it seems to be bundled with Adobe flash player
Customer (22:01:29):
and I don't want it
Srinivasan Cs (22:01:58):
Thank you, . I will definitely help you with that. Please give me a minute to check your account details.
Customer (22:02:00):
could you ask Adobe to stop bundling it together or provide McAfee customers with Adobe flashplayer without this as I have to uninstall it on every computer
Srinivasan Cs (22:02:19):
I will help you with that.
Srinivasan Cs (22:02:54):
, I see that you have valid McAfee products registered under the e-mail address --------------
Customer (22:02:58):
not my all access just this other nonsense
Customer (22:03:05):
yes
Srinivasan Cs (22:03:25):
Peter, the issue you have described is a technical related concern and would be best addressed and resolved by our Technical support team. I can help you get in touch with them. Would it be okay if I transfer your chat session to our free technical chat support team?
Customer (22:03:48):
well no i don't need technical assistance
Customer (22:04:04):
i want McAfee not to bundle products with Adobe flash
Customer (22:04:14):
otherwise I'm going to go elsewhere for security needs in future
Customer (22:04:16):
this is a complaint
Customer (22:04:33):
the McAfee I paid for works fine
Customer (22:04:49):
I just don't see why this very poor version of McAfee is being forced on people
Customer (22:04:58):
and would like a clear explaination of why this is happening
Customer (22:05:15):
if not i want to lodge a complaint and ask that you do not do this in future
Customer (22:05:23):
or just implore your company not to do it
Customer (22:05:32):
as you're not going to sell more products in doing so
Srinivasan Cs (22:06:10):
It is a free tool given to all the adobe customers. You can uncheck the tool during installation. However I would like to inform you that it is offered through Adobe,
Customer (22:06:17):
nope
Customer (22:06:19):
you can't anymore
Customer (22:06:25):
it was installed with no uncheck
Customer (22:06:45):
yes i know this but I want to make a complaint to you
Customer (22:07:11):
as I already have McAfee and either Adobe is misrepresenting McAfee or there is poor business practise going on
Customer (22:07:16):
and would like to make this complaint
I will point out that I will make a complaint with the EU on the grounds of this being a way of monopolising the market, like internet explorer which is useless.
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