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why does ADE suck so bad?

New Here ,
Dec 10, 2013 Dec 10, 2013

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really, there is no support.

DRM is screwed up after password change due to adobe losing passwords to thieves.

can't read any books on nook due to DRM.

ADE says the nook is authorized, but nook says "ERROR Dialog" user not activated. OK

fix this

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Guide ,
Dec 11, 2013 Dec 11, 2013

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Adobe never really made a reliable DRM infrastructure around its ADEPT protocol,

and ADE (especially 2.0/2.0.1) is one of the worst programs out there.

The issue was made worse by their recent security breech.

Still, rant over and try some helpful suggestion ....

Do you still have access to your old account, with a revised password?

Is the nook a standard ereader accessed via ADE?

If yes to both those, you may need to deauthorize the nook while plugged into ADE (ctrl-shift-E, cmd-shift-E on Mac),

then reauthorize it.  menu/Help/Authorize Device when plugged into ADE:  Library/Authorize Device if using the older more reliable ADE 1.7.2

If the nook is a tablet, deauthorize and reauthorize using the mechanism provided in whatever tablet ereader app you use.

If none of this works, backup the content of you nook and try a factory reset.

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