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Problem with Presenter 9

New Here ,
Dec 12, 2013 Dec 12, 2013

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After much trial-and-error I've discovered that the Presenter add-in for Powerpoint only works when Powerpoint is opened using RUN AS ADMINISTRATOR.

If powerpoint is opened normally without administrator privileges, the add-in becomes disabled. Trying to remove it and re-add it gives the following error message:

MENULAUNCHER.DLL IS NOT A VALID OFFICE ADD-IN.

What do I need to do to get the presenter add-in to work properly without having to run with administrator privileges?

Information about my system is :

1.Windows 8. 64 bit.

2. Office 2013 (Office 365 Home Premium). 32 bit.

3. Adobe Presenter 9. 32 bit.

The Presenter installer files I used are:

/CPTL/9/win32/Presenter_9_LS21.7z and  /CPTL/9/win32/Presenter_9_LS21.7z and /CPTL/9/win32/Presenter_9_LS21.exe

Thanks.

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Adobe Employee ,
Dec 12, 2013 Dec 12, 2013

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Moving this discussion to the Adobe Presenter forum.

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