I can no longer encode a sequence in PP CC after the Dec 2013 update
jjjhixon Dec 14, 2013 9:18 PMII have had to shut down and restart PP CC about 5 times when just creating a very simple sequence of clips from a family get together for Thanskgiving. I had to shut down since everything just quite responding. Fortunately, when I reopened the project, I could resume. I finally got my sequence created, but, now I can't export the sequence. The encode has failed 8 times in a row. I've tried direct export, and exporting to the AME queue. Sometimes I get the error sound and the absolutely useless error message "Error compiling movie. Unknown Error." Other times it just stops making any progress in the encode with no message at all, but there are zero CPU cycles being consumed by PP or AME. It just plain stops, wiht no eror message. That happened 3 times when used the Media Queue approach, and in the preview window in AME, it just stopped encoding at very different places in the sequence.
It appears as though I can no longer encode a movie. And I'm paying big bucks for this every month? What a sap.
I'm glad I'm not a Pro, whose income and life depends on these tools! But, I have a full time job, and only a very small amount of free time. I do not want to spend my small amount of free time as an Adobe Beta Tester. I've been using Adobe tools for years, which is why I signed up for CC, but...at this point: I can't even encode a simple sequence!
I can't express my disappointment. I wanted to be loading the encoded MP4 onto VIMEO for my friends and family to see by now, but.....I can't even encode a very simple sequence. And, I not a newbie. I have hundreds of videos on VIMEO, and many more on Youtube and Smugmug. Every one was produced with Adobe PP (from v4 on).
But now: I'm dead in the water.
I gurantee you that i will not 're-up' when my CC subscription expires, and, I guess right now, I have to start from scratch with my raw clips and find some other tools to use? I wish all my expensive plug-ins (like MB Suite) would work in whatever the tools I will move to...but...I guess I'll just have to write them off as a loss, just like the next 8 months of paying for my Adobe CC Software that no longer works.
I wish there was a way I could take the Thanksgiving Project and its sequences I've created in PP CC and convert the Project to PP 6.0, since I never had any issues with it PP v6.0.
But, from what I understand, if you make a project in PP CC, you are lost. You can't go backwards.
And, you know what? I'm done. I quit. I won't even try starting over in PP 6.0. I'm going to find some other tools. I know they won;t be as full-featured as Adobe's, but...I'm not a pro. I just need something that works reliably.
Disgusted beyond words.
John
Win 7 Pro
24 GB Ram
NVidia GTX 470
PS: So, does Adobe have any kind of disaster recovery plan when an update like this fails? Can you please send out a "new update" that rolls me back to the prior version on PP CC?





