4 Replies Latest reply: Dec 16, 2013 11:49 PM by desi0214 RSS

    NVIDIA, ADOBE WHAT'S UP?

    desi0214 Community Member

      After countless hours trying to figure out whats wrong it boiled down to this. 

       

      Last October I built a new system and had Eric Bowen from ADK tune it to perfection.  I'm kinda new to windows after working on macs for the last 10 years, so it took a bit of getting use to.

       

      First, please let me start from the beginning. 

       

      The nightmare I've been living continues till this day, the transistion has been rough to say the least.  Seeing the specs I have, many of you share the same hardware.  I hope someone can help here...its my last ditch effort.  So far I've replace my original GTX 670 4GB with the new 780 ti, replaced 4 drives in my raid, performed hours and hours of tests on my ram, spent afternoons on the phone with Adobe Tech support, reset my preferences, ran cc cleaner, reinstalled all software, removed all the gopro/cineform stuff etc, etc, etc, and still Adobe premiere is very very unstable in my system. I've boiled it down to the Nividia drivers, right now I'm using 331.82 and it's as bad it was was with the prior updates as well as premiere pro updates ranging from 7.0, 7.1 and now 7.2.  

       

      It has to be a driver problem. All my hardware is fine, I won't replace anything else does anyone have any insight? 

       

      Should I reinstall my OS? Should I remove resolve? Should I remove any of the other Adobe Apps?  I'm at a loss here.  Problems range from, choppy timeline, no color correction tools seem to work and sometimes it just hangs. I believe there's and issue between Nvidia and Adobe. Agian any insight greatly appreciated.  If I have to I'll record my issues and post them if necessary.  Thanks a bunch...now I wait 

       

      I7 3930k

      P9x79 pro

      64 GB crucial ballistix tactical (great by the way)

      (Recent) GTX 780Ti

      Corsair TX 850 m

      256 GB crucial M4 (system)

      8-WD re4, 2TB in raid 6 (average 620 MBps)

      2-2TB g-drive USB 3.0 (for back ups)

        • 1. Re: NVIDIA, ADOBE WHAT'S UP?
          JSS1138 CommunityMVP

          I'm using that driver here without any problems.  It does sound like you may be down to system wipe and clean install of Windows.

          • 2. Re: NVIDIA, ADOBE WHAT'S UP?
            desi0214 Community Member

            I was afraid you were gonna say that Jim. Ha.  But thanks for the reply.  I will do that now.  I'll keep you posted Sir. Thanks.

            • 3. Re: NVIDIA, ADOBE WHAT'S UP?
              Alex - DV411 Community Member

              Problems range from, choppy timeline, no color correction tools seem to work and sometimes it just hangs.

              Anything in the systems logs? Choppy timeline - always? often? how often?

               

              Color correction tools not working: could you elaborate?

               

              Any effect from trashing Pr preferences, running Pr under a different user ID, turning GPU accel off?

              I believe there's and issue between Nvidia and Adobe.

              Why?

              • 4. Re: NVIDIA, ADOBE WHAT'S UP?
                desi0214 Community Member

                Hi Alex.  The problems I was experiencing were happening for quite some time like.  For starters the timeline would take a while to show up after start up. I would click project file tab or effects and it would show up, when I scrub the viewer, the timeline would not scrub. When I clicked on a clip and applied three way color corrector saturation slider would not drop down.  Sometimes when I would change my workspace to 5.5 it worked but then with another clip (in that workspace) it didn't.  I thought for a while it was a memory issue.  I have uninstalled, reinstalled premiere pro cc numerous times with no avail.  So finally with the advice from Jim I wiped my system clean, reformatted and installed windows 7 pro. I can say so far so good. Seems like it worked, however with my MTS files specifically play back is not up to par. I get this line of separation (kind of "jello" like movement) in my footage during fast pans, on the shoulder or slow zooms even. I tried different sd cards, it even does it with my prores footage too. Though the PP interface seems to be fixed with the new install, the video is still suffering. I gues I can only blame the Nvidia driver at this point. My raid 6, lsi controller card (just replaced) al seem fine, my next plan of action is to call the Sony service center to bring them camera to test the sensor.  I'm hoping it's just the fact avchd files and this driver version are out of sync.  If not I'm confident I'll get the root of it soon.  I'll keep you posted, thanks for the post. Stay well