1 Reply Latest reply: Feb 10, 2014 3:49 PM by oddstick RSS

    Adobe Tech Support Sucks

    mytuya Community Member

      I have been told, since Dec 3, after spending 2 hours with a tech in India to resolve my problem. He said he would "escalate" the problem and I would get a call back in 2-4 days. Since then, I have NOT gotten a call back. I have made three more calls getting the same PROMISE. I am paying for a program I cannot use and getting no help from Adobe.

       

      I suppose THIS will go unanswered as well!

        • 1. Re: Adobe Tech Support Sucks
          oddstick Community Member

          don't feel bad, I've been on for eight hours attempting to talk with the India Tech Squad. I'm getting ERROR 16 with CC apps. Nobody at abobe can fix it.I'm on hold again. I'd pay someone money to solve this.I better stop now or it won't be pretty. Adobe tech support is not whT it used to be!!