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Help with multiple ADE accounts

New Here ,
Dec 20, 2013 Dec 20, 2013

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Hi, I have a bit of a problem and was hoping someone more wise in the ways of Adobe could help me out, as my searching has failed so far. Back when I first got into ereading, I discovered Sony and set myself an account with them under my college email. Then I was given my Kobo Vox, which I setup under my personal email, and have mostly used since. I am going to be losing the college email, and my old prs-350 sony is dying. Back then I didn't realize that doing it that way created two different Adobe ID's. I was wondering if there was some way to merge the accounts under my personal email,and keep both sets of books. I know if I sign in to the ADE website, I can change my email address, will that make it so all the books from both stores will have the same Adobe ID? Or can I call Adobe customer service and have them do it? Has anyone managed that?

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Guide ,
Dec 20, 2013 Dec 20, 2013

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I'm pretty sure it can't be done. 

You could try customer service and I'm interested to hear how you get on, but I don't hold out much hope.

The only way I know round this is to use a DRM stripper such as epubee on a Windows computer authorized with the old ID.

I do NOT advocate using such code to get around the valid limitations placed on a DRM book.

However, where the problem arises only because of the ineptness of Adobe's ADEPT DRM infrastructure and its implementation,

such a measure is totally justifiable.

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Guide ,
Jan 28, 2014 Jan 28, 2014

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I see that I was wrong: it is possible to merge accounts (as long as you have id and password for both)

from: http://www.datalogics.com/pdf/doc/acs/JointAccountGuide.pdf

How do I find out which accounts are joined together?

You can go to this page:  https://adeactivate.adobe.com/adept/en/JoinAccountLoginForm.jsp to see

which accounts are joined together.

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