I have been using PS since the beginning. I now have joined the masses and subscribe to PS CC. It does not bother me to pay a monthly fee. What does bother me is Adobe Tech support SUCKS.
I was in India the first 2 weeks in Nov and took 4,980 pic. I have been post processing them since I came home. I use plug-ins Nik and Topaz. On Dec. 1 my computer went to the “blue screen”. When I rebooted in the safe mode, all my programs came back ok and things seemed to work. However all versions of my PS ( I have CS5, CS6 and CC) would load and then I would get a windows message “that PS had stopped working and was closing”. So I started the calls to Adobe and finally on Dec 3, I worked with a tech, of course in India, for 2 hours, He took me through soooooooo many things. The bottom line was, he was not able to get PS CS 6 back into the Creative Cloud Desktop App. He COULD NOT get the CC app to load. He said he would escalate the problem and someone would call within 2-4 days. To date Dec, 18 no one has called, I have however called THREE MORE times. Yesterday, I asked to speak to an Adobe team supervisor and again promised someone would call me…AND THEY DID NOT.
In the meantime, I think I found the reason why my computer crashed…it was the Nik plug-in. The tech on Dec 3 had done an Adobe cleaner and all my Preset & plugin I had to put back. When I loaded Nik and used Color Efex I got the error message as above. So I uninstalled it and got in touch with Nik. They had me upgrade my video card and several other things to no avail.
So I called on Dec, got a Supervison who PROMISED ME on his mothers grave that I would get a callback in 15 min.! NEVER DID
Today, all I want is my PS CC back… finish my post processing of my India photos and then I will tackle the possibility of a computer problem and reformatting my hard drive…I work for a computer company so it can be done.