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1. Re: keyboard shortcuts not working in Photoshop CC
Sumit Singh Sep 11, 2013 1:33 PM (in response to wendyfern)Hi wendyfern,
Please try to reset the preferences of Photoshop CC.
Mostly the corrupt preferences cause unexpected behavior.
Please refer following forum thread on "How to reset the preferences of Photoshop"
http://forums.adobe.com/thread/375776
Please let me know if still faicng the issue.
Regards,
Sumit Singh
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2. Re: keyboard shortcuts not working in Photoshop CC
Chris Cox Sep 11, 2013 5:23 PM (in response to wendyfern)Also, what OS version?
What does the crash report say?
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3. Re: keyboard shortcuts not working in Photoshop CC
wendyfern Sep 13, 2013 11:55 AM (in response to Sumit Singh)HI. I've tried getting rid of the preferneces, which works for about 1/2 hour. I've been to adobe technical support at least 5 times, and get temporary help, but the problem keeps coming back. i've had photoshop since version 4, and never had this problem. I'm on Mac OS 10.8. Thanks, Wendy
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4. Re: keyboard shortcuts not working in Photoshop CC
wendyfern Sep 13, 2013 11:58 AM (in response to Chris Cox)hi. I'm on OS 10.8. There is no crash report. the keyboard shortcuts just stop working, photoshop really slows down, and then freezes. I have to force quit to get photoshop running again, but 1/2 hour later the povlem starts all over again. Wendy
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5. Re: keyboard shortcuts not working in Photoshop CC
Trevor Dennis Sep 13, 2013 4:09 PM (in response to wendyfern)Wendy is it all shortcuts or a few specifics? Do you have other apps running that might steal shortcuts away, like screen grabbers etc.? I have come across references for Wacom drivers causing the same problem for some shortcuts. If you have a Wacom tablet, make sure you have the latest driver. They go through more drivers than a taxi firm that doesn't pay it's employees.
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6. Re: keyboard shortcuts not working in Photoshop CC
Chris Cox Sep 13, 2013 5:02 PM (in response to wendyfern)OK, other users don't seem to be seeing that behavior.
So we need to look at what on your system is different from other users': third party plugins, utilities, other applications, drivers for hardware (tablets, special keyboards, etc.), disk problems, etc.
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7. Re: keyboard shortcuts not working in Photoshop CC
Alan Septoff Oct 19, 2013 11:46 AM (in response to Sumit Singh)What is the keyboard shortcut for hide selection in photoshop CC
n PS CS6 you could hide a selection with command h.
In PS CC that no longer works. What is the new kwrboard equivelant.
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8. Re: keyboard shortcuts not working in Photoshop CC
Chris Cox Oct 19, 2013 2:01 PM (in response to Alan Septoff)That hasn't changed: it's still command H, unless you change command H to hide the application.
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9. Re: keyboard shortcuts not working in Photoshop CC
LaurenMonardo Nov 2, 2013 6:43 PM (in response to wendyfern)I'm also having an issue where my Photoshop keyboard shortcuts aren't working properly (i.e. hitting "b" for brush, "z" for magnifying glass tool, etc) the command shortcuts such as Command+S for save, or Command+H for hide work fine. I'm running the most up-to-date version of Photoshop CC on MAC OSX 10.9 Mavericks. Any assistance is appreciated.
Thank you,Lauren
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10. Re: keyboard shortcuts not working in Photoshop CC
Rável Dec 23, 2013 4:55 PM (in response to wendyfern)I have the same problem but it appeared just after I updated OSX to Mavericks, I solve this by switching app, sometimes I have to do more than one time to make work the shortcuts again.
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11. Re: keyboard shortcuts not working in Photoshop CC
Trevor Dennis Dec 23, 2013 9:36 PM (in response to Rável)Rável wrote:
I have the same problem but it appeared just after I updated OSX to Mavericks, I solve this by switching app, sometimes I have to do more than one time to make work the shortcuts again.
There have been reports of keyboard shortcuts, and Workspace problems with Mavericks. I am a PC user so have no idea if the fixes work
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12. Re: keyboard shortcuts not working in Photoshop CC
jonhenry.righter Jan 23, 2014 6:34 PM (in response to Chris Cox)Other users are definitely experiencing this.
When selecting text with a missing font, and choosing not to replace it, keyboard shortcuts stop working until you reopen the PSD.
Please advise.
Mac OSX 10.9
PS CC
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13. Re: keyboard shortcuts not working in Photoshop CC
GrizzlyHippo Mar 23, 2014 3:27 AM (in response to jonhenry.righter)I am also having this problen since the update to Photoshop CC 14.2. The 14.2.1 update did not fix this and the problem was not there before 14.2.
My problem is when a file is first opened, the key short cuts do not work. You need to physically click on the selection tool before any of the key shortcuts work. After clicking on the sleection tool I can then use all the key shortcuts as normal. This behaviour is repeated every time a new file is opened. Photoshop does not crash.
I am on a Mac, OSX 10.8.5
I am also using a Wacom Intuos 5 with the latest driver 6.3.7-3.
FYI, I have seen significant slow down across the Adobe CC apps since a big Creative Cloud update a few weeks ago that introduced Photoshop CC 14.2 and InDesign 9.2 (which continues to be MUCH slower than CS6).
The problems and slow down are NOT repeated on other identical Macs in our studio that do not have Wacom tablets. I believe the finger can be squarely pointed at the Adobe/Wacom interface and both sides need to take a good look at their inter-workings.
Tom.
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14. Re: keyboard shortcuts not working in Photoshop CC
MarkCX May 21, 2014 8:32 AM (in response to jonhenry.righter)This also occurs when selecting a locked text layer with the text tool. Single-key keyboard shortcuts stop working until you either re-open the PSD, or select the text tool, click to create a new text layer, and then esc out of the new field.
OSX 10.9.2 Mavericks
MBP Retina, Mid 2012
Any chance for a fix?
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15. Re: keyboard shortcuts not working in Photoshop CC
Frenchpolisher72 Jun 4, 2014 6:09 AM (in response to wendyfern)I'm getting similar problems to many on here. Seems to have something to do with editing text my end. Photoshop works fine until I need to edit some text. Upon finishing the text amends, single key commands for switching tools no longer work. What I have noticed today is that if I subsequently click on a text layer to edit it, all of the single keys I've clicked suddenly appear in the copy.
I'm using OS X 10.8.5 on a 3.1 GHz Intel Core i7 iMac (late 2012 I think) and have no third party plug-ins.
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16. Re: keyboard shortcuts not working in Photoshop CC
Vegas Pete Jul 13, 2014 9:12 AM (in response to Frenchpolisher72)I have the same problem....so is there no solution for this issue?
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17. Re: keyboard shortcuts not working in Photoshop CC
sdahdal Aug 19, 2014 11:37 AM (in response to wendyfern)Yes I am also having the same issue.
For example if you are using the brush on a layer mask .... using X to switch back and forth between the foreground and background DOES NOT WORK unless you click out of the image frame and back in (or some other kind of strange workaround).
This is also present in MANY other areas.... shortcuts are simply not working as they used to...forcing us to go back to 2013
I am very surprised this is not noticed yet
Using clean install on MacPro OSX
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18. Re: keyboard shortcuts not working in Photoshop CC
andy.d.bell Aug 29, 2014 9:12 AM (in response to sdahdal)I've been having the same problems, with the same shortcuts as you for a few months now, but they've gotten worse and worse lately.
windows 7, photoshop cc 14.2.1
I use a wacom and a peripheral keypad bound to all the shortcuts I use most often. I thought for a while I was just clumsily punching a keystroke that disabled or brought up alternate shortcuts, but after reading this thread I'm pretty sure it's more than that. It seems to be happening soon after selecting layer modes. Difficulty with the zoom tool seems to be the first problem, but then not long after all the other shortcuts start acting funny and/or not working at all; not just with the keypad either, my keyboard has the same problems.
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19. Re: keyboard shortcuts not working in Photoshop CC
andy.d.bell Aug 29, 2014 9:49 AM (in response to andy.d.bell)Thanks to this thread, I found a solution for my troubles. All it takes is swapping active programs. Easy enough when you have a second monitor with a browser or lightroom or whatever open; just click over then back real quick. I mean, it sucks that you have to do that, but it's easy enough.
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20. Re: keyboard shortcuts not working in Photoshop CC
dri22451 Sep 19, 2014 2:27 PM (in response to wendyfern)i too am having these troubles. CC2014 intuos 3 wacom with upto date driver. os 10.9.5 Zoom keys not working. B for brush does nothing.... i have been using photoshop since day one guys, so that makes me older than most of the folks that work there....
this is a brand new fancy mac pro for me...... top of the line... all decked out.. my older machine is running os Lion 10.7.5. same CC 2014 same wacom intuos 3 , same driver...... no problems..
so i think the bad guy is Mavericks......
i am really frustrated. i just shelled out a ton of money for this fancy new mac pro.... suppose to speed up my photoshop work flow... i am a professional... time is money... and i am
clicking in and out of photoshop like i have a twitch.... trying to get my darn quick keys to work..... at this rate my old mac pro is faster........ yikes........ someone has to fix this asap.....
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21. Re: keyboard shortcuts not working in Photoshop CC
andy.d.bell Sep 19, 2014 2:37 PM (in response to dri22451)can you confirm that the Layer Style drop-down seems to be the root of this?
a few times (less than 5), i had my left hand on the wrong home row, and accidentally pressed a bunch of nonsense resulting in space + mouse-drag bringing up a weird zoom window instead of just moving the canvas.
but for the most part it's unresponsive keyboard shortcuts that fix themselves once i click out of PS....
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22. Re: keyboard shortcuts not working in Photoshop CC
hamed mostafa Oct 5, 2014 5:27 PM (in response to wendyfern)i still have the problem keyboard shortcuts stop working after 1/2 hour working, any suggestions.
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23. Re: keyboard shortcuts not working in Photoshop CC
skitargcalle Oct 7, 2014 5:08 AM (in response to sdahdal)I have the exact same crappy experience as you, @sdahdal. Using photoshop every day for work, but the problems started yesterday. after selecting a new layer I cannot switch tools via shortcuts (or rather, sometimes it works just fine, others not. Very inconsistent behaviour), UNTIL I click outside the layers panel onto the workspace. The file I was working on when this started had font issues where photoshop wanted me to replace a missing font, just like jonhenry.righter mentioned.
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24. Re: keyboard shortcuts not working in Photoshop CC
artnok Nov 2, 2014 1:05 PM (in response to skitargcalle)I'm experiencing the same thing. Shortcuts go randomly crazy. Can't use them for a while and need to play around with other opened apps until Photoshop works again... I killed Spotify, Chrome, and any other apps but nothing changed.
I'm also experiencing strange behaviors with text boxes...
OS X 10.8.5 / i7 / 8Go.
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25. Re: keyboard shortcuts not working in Photoshop CC
pacomarquezpr Nov 6, 2014 10:04 AM (in response to wendyfern)Hi to all! Just wanted to add my name to this list of people having problems with unresponsive keyboard commands when trying to access the tool bar. I've gone so far as to erase my HD and clean install Yosemite and PS but with no positive result. Hope the engineers get to this soon! All the best!
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26. Re: keyboard shortcuts not working in Photoshop CC
pacomarquezpr Nov 6, 2014 10:15 AM (in response to wendyfern)I think I've found, that at least in my case, the problem has to do with the WACOM tablet. If I just use the mouse the problem does or has not yet returned. Check it out.
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27. Re: keyboard shortcuts not working in Photoshop CC
GrizzlyHippo Nov 6, 2014 10:18 AM (in response to pacomarquezpr)I too think the WACOM driver is at fault. We are having awful problems with the screen view skipping around in InDesign when using the Wacom, but connect a mouse and it doesn't happen...
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28. Re: keyboard shortcuts not working in Photoshop CC
pacomarquezpr Nov 6, 2014 10:47 AM (in response to wendyfern)I was given this link where you will find a plugin which will solve the problem but I am not able to post it here. In
Menus, shortcuts, Lasso tool, or Photoshop stop working when using a Wacom tablet | Mac OS
look for:
WhiteWindow.plugin
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29. Re: keyboard shortcuts not working in Photoshop CC
searcher23 Nov 12, 2014 11:28 PM (in response to andy.d.bell)Of course it sucks.Where's the solution to the problem? Did anyone ever figure this out?????
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30. Re: keyboard shortcuts not working in Photoshop CC
pacomar Nov 13, 2014 12:54 AM (in response to searcher23)The solution which worked for me in CS6, is to install the WhiteWindow.plugin
Do a Google search for WhiteWindow.plugin
Or follow this path:
Photoshop Help > Menus, shortcuts, Lasso tool, or Photoshop stop working when using a Wacom tablet | Mac OS
The way things are set up here, I am not allowed to post the link to the page. I installed it and it solved the problem.



