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in PScc none of the 3d features work.

New Here ,
Dec 24, 2013 Dec 24, 2013

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Most of the features are greyed out and don't allow me to use any.

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correct answers 1 Correct answer

Community Expert , Dec 24, 2013 Dec 24, 2013

There are some hardware requirements for the new software capabilities. To be able to use the 3D features in Photoshop, it is required that you have a video card that is atleast 512mb. To check what kind of video card capability you have, goto Help --> System Info. From there, you should see 'Video Card Memory: __MB'. If your memory card is only 256mb, it will not be able to handle the 3D features.

Below are two other helpful forum threads that may also answer your questions:

http://forums.adobe.com/thread/1120661?tstart=0

http://forums.adobe.com/message/4937784#4937784

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Community Expert ,
Dec 24, 2013 Dec 24, 2013

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There are some hardware requirements for the new software capabilities. To be able to use the 3D features in Photoshop, it is required that you have a video card that is atleast 512mb. To check what kind of video card capability you have, goto Help --> System Info. From there, you should see 'Video Card Memory: __MB'. If your memory card is only 256mb, it will not be able to handle the 3D features.

Below are two other helpful forum threads that may also answer your questions:

http://forums.adobe.com/thread/1120661?tstart=0

http://forums.adobe.com/message/4937784#4937784

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New Here ,
Dec 24, 2013 Dec 24, 2013

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Thanks that is it!

Regards,

Geoff Schiffenhaus

973.570.8488

Sent from my iPhone

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Community Expert ,
Dec 24, 2013 Dec 24, 2013

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you're welcome.

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