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I got an old version of kobo. at first i was able to download books onto it with ade but yesterday eventhough i was reading on it before my device said i didnt have any books on it. when i check on ade on my pc it said the books were on the device while the device said it wasnt. i reset the factory settings and now ade doesnt even detect my device. Even kobo desktop doesnt detect it ! what do i do! im really dissapointed
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If you are unlucky, the Kobo has failed in some way. Lets hope not.
Does the kobo show up as a mounted drive in your file manager (Windows Explorer, Mac FInder) when plugged in?
One thing would be to try a different USB cable; it is not unusual for them to fail.
Can't think of anything else for now.
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Thank u for ur reply. well when i plug it in it is detected by the computer n you can open it on my computer. the problem is before i reset it there were some files on the kobo along with my ones from digital editions. but now it is empty. i believe this may be my problem but i dont know how to get those files back
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You will probably have lost the books etc that were there before the factory reset,
unless you have a backup elsewhere or can download them again from the supplier.
However, I would expect a factory reset to keep/restore any files necessary for basic operation.
Unless anyone on this forum with a Kobo can help with more detail, you are probably best off contacting Kobo for advice.
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ok. i will try that. thanks anyway.