Import from Word-Numbers at end of headings are cut off in the TOC though not in the topics themselv

[arqwe]

I'm using Robohelp10, though this has always been an issue in all versions of RH that I've used. I have a document with many headings that end in a particular # (it's a version #)

e.g.

I3DMLFeatureLayer65.

I3DMLFeatureLayers65.

I3DMLFeatureProperties65.

I3DViewshed65.

IAction65.

IAttachment65.

IAttribute65.

  IAttributes65 

When I import and automatically have the TOC converted, all these headings appear in the RH TOC (books and pages) with the # 65 at the end missing, as such:

I3DMLFeatureLayer.

I3DMLFeatureLayers

I3DMLFeatureProperties

I3DViewshed

IAction

IAttachment

IAttribute

  IAttributes 

In the topics themselves, the topic title displays correctly (with the 65 at the end).

Has anyone else experienced this/have any suggestions? TIA.

[Peter Grainge]

What you see in the topic is the Topic Heading rather than the Topic Title. When a topic is created they should be the same but they can be different thereafter.

What do you see in Topic Title in Topic Properties?

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@petergrainge

[arqwe]

Thanks for responding so quickly. In Topic Title I see the full name (with the 65 at the end).

[Peter Grainge]

... and if you manually drag a topic into the TOC? What then?

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@petergrainge

[arqwe]

It has the 65 at the end.

[Peter Grainge]

Set up a new project and import a document that is giving this problem. Does it occur again there?

If it does, see the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

I will take a look but it might be a few days.

If the document is confidential, just strip out the content as that is irrelevant.

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@petergrainge

[arqwe]

Yes, it does, and it has been for years (each time we issue an update, I update the word document, and then create a new project to which I import the new word document). I’ll send you the project. Thanks so much.

[arqwe]

Hi, I sent you the project and word file via CuteSendIt.com. I’m afraid the project didn’t send properly the first time, so I resent it. Sorry for the hassle.

Ayelet

[Peter Grainge]

The first download showed the project and a document so I just downloaded the document. The second download is just the project and a slightly bigger file.

Hopefully that's it.

I will take a look later in the week.

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@petergrainge

[arqwe]

Hi,

I just wanted to check that you weren’t missing information from me or that somehow the documents didn’t transfer correctly. Thanks so much for your time and help.

Regards,

Ayelet

[Peter Grainge]

Simply that plans change at this time of year.

I got exactly the same result and at first I wondered if it was because the document had tracked changes in it. I have seen that cause problems in the past and always recommend accepting them, in a copy document if you don't want to lose the tracking.

Accepting the changes made no difference and I would say this is a bug. Fortunately though there is a workaround that may be acceptable. Quite simply, add a full stop (period) or some other character after the number. A space will not work.

The more people who report a bug or request a feature, the more likely it is to be actioned. Please follow this link.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

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@petergrainge

[arqwe]

Thanks so much for looking into this for me.

Best regards,

Ayelet Rabinowitz

[Peter Grainge]

I should have added that while that will give you correct Topic Titles and TOC names, the file names might be a bit off.

My topic 1. converts to My topic 11

Do report it as a bug.

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@petergrainge

[Peter Grainge]

... but only in the case of duplicated headings in Word so expected!

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@petergrainge

[arqwe]

Thanks for the clarification and thoroughness. Greatly appreciated.