16 Replies Latest reply: Mar 12, 2014 4:55 AM by twenty_one RSS

    Creative Cloud doesn't keep me signed in

    Mark Morreau CommunityMVP

      Yesterday I got a message saying there was an update to Creative Cloud available.

      I downloaded and installed that.

      Today I turned on computer, logged in, logged in to Creative Cloud. Went to open some Adobe apps, was told I had to open them in trial mode. Puzzled, I looked and discovered I'd been signed out of Creative Cloud.
      So I signed back in and I before I could open the program I had to agree to the licence terms. Again.

      Problem is, this has been happening all day: CC doesn't stay signed in, I have to re-sign in to open program. Have to  agree to licence terms again, etc etc. This is getting very boring.

       

      Is there a problem with your licence server? An issue with this latest update to Creative Cloud? Or what?

      How do I solve this?