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login from dreamweaver error

New Here ,
Jan 03, 2014 Jan 03, 2014

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Greetings,

I am continually having issues connecting Dreamweaver with my established Business Catalyst

account: http://nagle06.businesscatalyst.com/Error.aspx?aspxerrorpath=/AdminConsole/

error message:

An Error Occurred

An error occurred processing your last request.
Please go back and try again.

I also cannot FTP. Any assistance would be appreciated!

Cheers,

Colleen

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Participant ,
Jan 05, 2014 Jan 05, 2014

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Please provid us with the login details you use. Do not post the password, just want to confirm that you use the correct "syntax" of Host/UserID

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New Here ,
Jan 06, 2014 Jan 06, 2014

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Hi Anton,

Business Catalyst when logging in through dreamweaver takes me to a page and asks for my Adobe ID and password. My adobe ID is cnagle@adobe.com. I put in my password and it redirects me to the above error page (it does NOT throw an authentication error). It does not ask me for a host/userid. For FTP, I use nagle06.businesscatalyst.com/cnagle@adobe.com@nagle06.businesscatalyst.com.

Thanks for your assistance with this.

Cheers,

Colleen

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Participant ,
Jan 06, 2014 Jan 06, 2014

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When you use BC and DW you do not have to leave the software. All BC tools shall be available inside of DW. Some parts whoever use a embeded HTML page for connecting to BC.

The BC tab of dreamweaver use a local HTML file. Is it this tab that gives you a error? It shall not open in your browser.

If you inspect the site manager in DW this is how my config looks like. Please observe that if you use a old version of DW with BC plugin you might need to update the plugin to get the same "syntax".

SFTP: foretagskontakt.worldsecuresystems.com

USERID: foretagskontakt.worldsecuresystems.com/info@noviumdesign.se/dw

PASS:

This is the standard config made by DW. When I use other FTP-clients I use the regular "syntax" that you get in your email from BC.

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