4 Replies Latest reply: Jan 7, 2014 7:00 PM by Quaetapo RSS

    Why doesn't the CC app work properly?

    Quaetapo Community Member

      I've been using Creative Cloud for some time now and am really loving it, however I must say it is a source of annoyance that the Creative Cloud app just doesn't work properly.

       

      • Firstly, I used it initially to download all my apps, then after an update those apps no longer appeared in the "Apps" list. Now only those that have been installed since that update appear in this list.
        • Why doesn't the "Apps" list display all of the Adobe CC apps that I have installed on my computer?

       

      • Why does it keep reinstalling fonts? I'm always getting "Lush Script Regular" and other fonts being added.

       

      • It regularly comes up telling me that Dreamweaver and Premiere Pro need to be updated, but always I get an error, then the update request disappears.

       

      • I'm regularly getting 4 files that it can't sync - even though they are the same files as others in the folder. If nothing else, why can't I say "Great, got the message". Also, why is the error message just "due to server error" with no advice on how to resolve it? Why is there a server error on only these 4 files?

       

      It seems to me there are still some teething issues with the CC app, but what I don't understand is why they aren't being resolved much faster, given that this is the portal to the service.

       

      Of course, given Adobe I doubt I'll get satisfactory answers – a little jaded with their responses. Anyway, thought I'd at least post the questions.