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1. Re: Why doesn't the CC app work properly?
Jeff A Wright Jan 6, 2014 4:28 PM (in response to Quaetapo)Questapo I am sorry you have been facing difficulties with your Creative Cloud experience. I don't believe it will be possible to address all of your concerns in one discussion. I would not be surprised if at least three of the issues are related to the same root cause.
First in order for the applications to be visible are you regularly needing to delete the OPM.db file? You can find this listed as solution 2 in CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.
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2. Re: Why doesn't the CC app work properly?
Quaetapo Jan 7, 2014 2:26 PM (in response to Jeff A Wright)Hi Jeff, thanks for looking into this for me.
Unfortunately, your article relates to it showing apps that aren't installed. My problem is that it isn't showing the apps that are installed (and were installed via Creative Cloud).
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3. Re: Why doesn't the CC app work properly?
Jeff A Wright Jan 7, 2014 4:14 PM (in response to Quaetapo)Questapo what happens when you implement solution 2 though? Does it then show the applications as being listed as being installed?
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4. Re: Why doesn't the CC app work properly?
Quaetapo Jan 7, 2014 7:00 PM (in response to Jeff A Wright)



