Adobe LiveCycle PDF Generator ES (Version: 8.2.1)
The CREATE PDF service fails. It does not convert word documents to PDF. It used to work earlier. We haven't changed any configuration. The Server.log has the below entries:
2014-01-07 10:18:49,536 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-
Job ID for the submitted createPDF job =BXU004275.docx911bb3-b13cac-ba31d8-1e253f-c932e7-fa2bf0
2014-01-07 10:18:52,176 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-024-BXU004275.docx: Time Job Submitted: 1/7/14 10:18 AM
2014-01-07 10:18:52,458 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-021-BXU004275.docx: PDF Settings Used: pdfg Standard 55865
2014-01-07 10:18:52,458 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-022-BXU004275.docx: Security Settings Used: No Security
2014-01-07 10:18:52,458 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-023-BXU004275.docx: FileType Settings Used: Standard
2014-01-07 10:18:52,458 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-017-BXU004275.docx: Job Submitted by User: administrator
2014-01-07 10:18:52,536 INFO [com.adobe.service.ProcessResource] BMC505: Service PDFMakerSvc: Starting native process with command line "C:\\Adobe\\LiveCycle8.2\\jboss\\server\\all\\svcnative\\PDFMakerSvc\\bin\\dll\\pdfgen.exe" PDF-PD1936a0002 -beginExecutable "C:\\Java\\jdk1.5.0_14\\jre\\bin\\javaw.exe" -endExecutable -Xmx64m -cp "C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-appmon.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-appmondata.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-bslj.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-csa.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-generatepdf-client.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-common-jaxb.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-common.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-commonbmc.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-idl-bmc-websphere.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-idl-bmc.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-utilities.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/avalon-framework-4.1.5.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/comfyj-2.4.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jacorb.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jaxb-api.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jaxb-impl.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jaxb-libs.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_acrobat1.1.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_autocad1.1.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_autocad2007.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_excel1.3.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_pdfmapi1.0.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_ppt2.6.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_project4.4.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_publisher1.0.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_visio4.a.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_word8.1.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniwrap-3.6.1.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/logkit-1.2.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/namespace.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/PDFMakerConverterServer.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/winpack-3.6.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/ServicesNatives2/jars/adobe-bslj.jar" com.adobe.native2pdf.bmc.PDFMakerServer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ppServer jboss
2014-01-07 10:18:52,567 INFO [STDOUT] Command line '"C:\Java\jdk1.5.0_14\jre\bin\javaw.exe"'
2014-01-07 10:18:52,770 INFO [STDOUT] [configuration loaded from classpath resource jar:file:/C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-commonbmc.jar!/jacorb.properties]
2014-01-07 10:18:53,942 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-001-Begin processing job : C:\Documents and Settings\infodba\Local Settings\Temp\pdfg-infodba\6f\40a5-a1cb14-9618a9-a39550-d1e383-217845\native-in.docx
2014-01-07 10:19:04,925 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-016-BXU004275.docx: Job Type: Convert to PDF
2014-01-07 10:19:04,940 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-027-BXU004275.docx: Job Completion Status: Succeeded
2014-01-07 10:19:04,940 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-BXU004275.docx: Time Job Completed: 1/7/14 10:19 AM
2014-01-07 10:19:04,940 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-BXU004275.docx: Time of Job Execution: 12,764 ms
2014-01-07 10:19:04,940 INFO [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-018-BXU004275.docx: User Connected from Host: 10.2.113.168/10.2.113.168
2014-01-07 10:19:04,940 INFO [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-029-BXU004275.docx: Job Source: Admin UI
2014-01-07 10:19:05,018 ERROR [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-null-Generic Log Message
java.lang.OutOfMemoryError
at java.io.FileInputStream.readBytes(Native Method)
at java.io.FileInputStream.read(FileInputStream.java:194)
at com.adobe.idp.Document.passivateInitData(Document.java:1219)
at com.adobe.idp.Document.passivate(Document.java:1055)
at com.adobe.idp.Document.passivate(Document.java:1012)
at com.adobe.idp.Document.getInputStream(Document.java:1524)
at com.adobe.idp.Document.copyToFile(Document.java:1623)
at com.adobe.aes.web.create.CreatePDFAct.execute(CreatePDFAct.java:192)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at com.adobe.aes.web.AesActionServlet.service(AesActionServlet.java:63)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:159)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
at java.lang.Thread.run(Thread.java:595)
