6 Replies Latest reply: Jan 10, 2014 3:08 PM by TRUE_SEEKER RSS

    En CS5: Software decoder software not available.

    TRUE_SEEKER Community Member

      While loading a group of jpg file into the Project window I received the following message:

      The software tha's used to decode the media is not available on this system.

      Installing the correct decoder for the file you are working with may help to correct the problem

      I just finish editing the files in Photoshop Elements 10 & also have Photoshop Pro CS5.5

      What must I do the remedy this problem?