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1. Re: Linked PDFs do not open in AIR help window
Peter Grainge Jan 10, 2014 9:51 AM (in response to thuddles)Have you tried including the PDFs in Baggage Files?
I'm not sure that is necessary without testing but it's worth a try. Post back to let us know whether or not that works.
See www.grainge.org for RoboHelp and Authoring tips
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2. Re: Linked PDFs do not open in AIR help window
thuddles Jan 16, 2014 11:17 AM (in response to Peter Grainge)Peter,
Thanks for replying and for the helpful suggest; I have to assume that it's best to make sure that linked files be included in the baggage files to make sure that everyone runs as intended. Indeed, the PDFs in question were included as baggage files. The problem was that I had not installed the AIRhelp application after I compiled it. Linked PDFs (on my test system, at least) don't open in the AIRhelp window if the app isn't installed. At least that's how it appears at this point.
Thanks again!
Tim
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3. Re: Linked PDFs do not open in AIR help window
Peter Grainge Jan 19, 2014 10:29 AM (in response to thuddles)Ding! Yes I had forgotten that. Apologies. At least you have the satisfaction of finding the solution yourself.
See www.grainge.org for RoboHelp and Authoring tips



