5 Replies Latest reply: Jan 12, 2014 11:00 AM by A.T. Romano RSS

    Premiere elements help

    Annsbeads Community Member
    Annsbeads Jan 12, 2014 8:59 AM

      Is Kaspersky compatible with Premiere Elements?     Does anyone have recommendations for Internet security with compatibility?    

        • 1. Re: Premiere elements help
          John T Smith CommunityMVP
          John T Smith Jan 12, 2014 9:22 AM (in response to Annsbeads)

          Go back to http://forums.adobe.com/community/premiere_elements?view=discussions and, in the area just under Ask a Question, type in

           

          Kaspersky

           

          You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

           

          Also, I use Norton Internet Security with no problems

          • 2. Re: Premiere elements help
            A.T. Romano Community Member
            A.T. Romano Jan 12, 2014 10:28 AM (in response to Annsbeads)

            Annsbeads

             

            What version of Premiere Elements are you using and on what computer operating system is it running?

             

            Or, is it that you are just thinking about using some version of Premiere Elements and are doing some computer security homework before purchase?

             

            Choices such as these can be specific to a customer rather than a generalization for all. When I had Microsoft Security Essentials installed on Windows XP, I could never get Premiere Elements to open. When I went to Windows 7 and Microsoft Security Essentials, I had no problems opening or other for Premiere Elements. In the case of my Windows XP experience, I never did get anyone online to confirm that happening.

             

            Beyond the opening and performance of Premiere Elements programs, another important issue is file downloads that are blocked by anti-virus and firewalls.

             

            ATR

            • 3. Re: Premiere elements help
              Annsbeads Community Member
              Annsbeads Jan 12, 2014 10:35 AM (in response to John T Smith)

              Thanks for that John.

              Ann.

              • 4. Re: Premiere elements help
                Annsbeads Community Member
                Annsbeads Jan 12, 2014 10:42 AM (in response to A.T. Romano)

                Thanks for reply.    I'm running Premiere Elements 10 with Vista.    

                I've burned a slideshow today after I'd discovered that in Norton I

                could tell it to stand down when Premiere Elements was running ( I

                hadn't realised that before).    It did seem to help, as previously the

                transitions were stuttery and shaky, this time they were a lot better.

                I am thinking of moving to Windows 7 which I have on the laptop and

                like.    Was also wondering whether to change to Norton when it runs out

                in a couple of months, but now I've found the trick I learned today

                maybe I'll stick with it.    I was thinking of Kaspersky but other seem

                to have had lots of problems with that.

                Thanks, Ann

                • 5. Re: Premiere elements help
                  A.T. Romano Community Member
                  A.T. Romano Jan 12, 2014 11:00 AM (in response to Annsbeads)

                  Annsbeads

                   

                  Whenever I see Premiere Elements 10 user, I think Premiere Elements 10 NVIDIA video card display  issue.

                   

                  There is currently an epidemic specific to Premiere Elements 10 users with computers that use a NVIDIA video card. The fix (for now and expected to be permanent) is the roll back of the video card driver version rather than the classical make sure you have the latest video card driver version installed. If your computer is using a NVIDIA video card, please check out the following thread in which I have tried to maintain an ongoing history of this situation.

                   

                  http://forums.adobe.com/thread/1317675

                   

                  This issue would be expected to exist on Vista as well as other versions of Windows.

                   

                  Your problems with the transitions or display may be due to this issue rather than the anti-virus program. Let us see what your further troubleshooting reveals.

                   

                  Thanks.

                   

                  ATR