My project previews fine in html5 and plays locally in all browsers, but won't open online in any browser. I just get a dark screen. The flash version works online. Any ideas why the html 5 would play locally but not on the web?
What is the Captivate version? Which browser and browser versions are you testing it on? Do you have a video (via interactions or slide videos) on the first slide? Check your system performance. Is it CPU usage anywhere near 100%?
Usiing Captivate 7 - latest version. As I said, the project plays fine locally (using Dreamweaver) from all browsers. No videos or interactions, but the project does include text to speech on some slides. As for CPU usage, wouldn't that affect the local preview? I'm not sure how to check.
Sorry - as for browsers, i'm using latest version of chrome and latest other browsers. I've done html projects before and they work fine. As I said, it won't even open. Just black screen.
I use Dreamweaver to ftp published file to the web. I think I found the problem. It seems that when I activated text to speech, I also clicked on the closed caption icon. Unchecking "cc" on each slide seems to resolve the problem. I can certainly live without closed captioning. Thanks for your help resolving this.
5
Replies
AdChoices