What to do when the menu options does not appear after installing adobe digital editions in imac??

[Guest]

Hi there,

I need help asap!  I have downloaded, installed and created my adobe ID to use the digitak editions in my imac, but the menu options do not appear in the screen of this software when opened!!  Need advice on what to do.  I have installed and uninstalled this program 3 times to see if that would fix it with no success!  Please if anyone is in the community that can help me fix this issue will very helpful.

Thanks in advance!

[sjpt]

Not sure if this is the issue in your case, but ...

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There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.

(You can have them both installed at once if you like.)

Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

Some people have found ADE trying to upgrade automatically. 

It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.

Probably best to say no if 2.0.x installation asks if you want to migrate your library.