Internal update server and flash player 12

[qegs]

We've been using an internal update server and a deployed mms.cfg to point internal client machines to a local webserver hosting Flash Player updates extracted from the background update .cab file, as detailed in the Administration Guide.

This has been working well for Windows & OS X clients.

For Flash Player 12, I've created a "12" folder at the same level as the 11 folder:

https://servername.domain/pub/flashplayer/update/current/sau/12/xml/version.xml

However, clients (that are currently running 11) are looking for:

https://servername.domain/pub/flashplayer/update/current/sau/11/xml/version.xml

So I copied the "12" folder to the "11" folder and manually triggered the scheduled task on a couple of clients and they've grabbed the newer version (except for the plugin-based browser, which haven't updated and are still using 11.9.*).

My flashinstall.log shows the following:

<code>

2014-1-15+16-40-27.23 [info] 1620

2014-1-15+16-41-57.757 [info] 1628 server.domain

2014-1-15+16-41-57.820 [info] 1629 server.domain

2014-1-15+16-41-57.820 [info] 1614

2014-1-15+16-41-57.820 [info] 1615

2014-1-15+16-41-57.820 [info] 1618

2014-1-15+16-41-57.820 [info] 1619 1063

2014-1-15+16-41-57.835 [info] 1628 server.domain

2014-1-15+16-41-57.835 [info] 1629 server.domain

2014-1-15+16-41-57.835 [info] 1614

2014-1-15+16-41-57.835 [info] 1615

2014-1-15+16-41-57.835 [info] 1618

2014-1-15+16-41-57.835 [info] 1608

2014-1-15+16-41-57.835 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

2014-1-15+16-41-57.835 [info] 1604

2014-1-15+16-41-57.960 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/patch.xml

2014-1-15+16-41-57.960 [warning] 1445

2014-1-15+16-41-57.960 [warning] 1442

2014-1-15+16-41-57.960 [info] 1601

2014-1-15+16-41-58.507 [error] 1215 32

2014-1-15+16-41-58.507 [warning] 1416 6

2014-1-15+16-41-58.507 [error] 1300 183

2014-1-15+16-41-58.507 [info] 1612

2014-1-15+16-41-58.507 [info] 1620

2014-1-15+16-41-59.367 [error] 1226 1062

=O====== M/12.0.0.38 2014-01-15+16-40-26.961 ========

0000 00000010 FlashPlayerInstaller.exe -install -iv 9

0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/12.0 2

0002 00000011 1

0003 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

0004 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_12_0_0_38.ocx

0005 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_12_0_0_38_ActiveX.exe

0006 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_12_0_0_38_ActiveX.dll

0007 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch

0008 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

0009 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183

0010 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183

0011 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

0012 00001106

0013 00001106

0014 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183

0015 00000012

=X====== M/12.0.0.38 2014-01-15+16-42-00.945 ========

</code>

My questions:

1) Is this the expected method for getting version 11 to upgrade to 12 without much intervention?

2) What's triggering the error codes - the hack-ish way I've forced the update, or something else?

3) What knock-on effects will the Flash Player version renumbering have on the local webserver deployment method?  And is it documented anywhere?

Thanks

[Guest]

We have just deployed this to our organisation and waiting for the first scheduled update by around 1200 machines some time today.

The latest Adobe instructions available to download here http://www.adobe.com/devnet/flashplayer/articles/flash_player_admin_guide.html still state it should be in folder '11' and not '12', but I guess we'll soon find out if it has worked or not.

Hopefully someone from Adobe can answer your question as it is likely to impact a large number of enterprise users.

[_maria_]

Hello qegs,

The version number to use in the URL path is '11', not '12'.  The Flash Player 12.0 Admin Guide has been updated to indicate this in the pertinent section.

When both ActiveX and Plugin are installed, the Background Updater first updates the ActiveX player and then the Plugin player is updated within the hour, therefore, you won't see both player types updated at the same time.

I am investigating the error you are seeing. Can you please post an expanded install.log file, containing the logging before and after what you have posted already?

Thank you in advance.

--

Maria

[qegs]

Hi Maria,

The rest of the install log is below and it does install the plugin later and the log is clean of errors thereafter. 

I created "12" because the previous install guide noted that the folder should be named for the major version and I assumed that guidance still held (though thinking about it you've abandoned that distinction with the recent re-numbering).

Thanks

<log>

<snip idential entries for brevity>

<At this point the client is looking in the "11" folder at the 11.9.* version>

2014-1-15+15-45-8.728 [info] 1614

2014-1-15+15-45-8.728 [info] 1615

2014-1-15+15-45-8.728 [info] 1618

2014-1-15+15-45-8.728 [info] 1608

2014-1-15+15-45-8.728 [info] 1612

2014-1-15+15-45-8.728 [info] 1620

2014-1-15+15-45-8.728 [info] 1604

<Around this time, the contents of the "12" directory get moved to the "11" directory after it becomes clear from webserver logs that the client is explicitly looking for the 11 directory.>

2014-1-15+16-4-0.155 [info] 1628 server.domain

2014-1-15+16-4-0.499 [info] 1629 server.domain

2014-1-15+16-4-0.561 [info] 1614

2014-1-15+16-4-0.561 [info] 1615

2014-1-15+16-4-0.561 [info] 1618

2014-1-15+16-4-0.561 [info] 1619 1063

2014-1-15+16-4-0.577 [info] 1628 server.domain

2014-1-15+16-4-0.577 [info] 1629 server.domain

2014-1-15+16-4-0.577 [info] 1614

2014-1-15+16-4-0.577 [info] 1615

2014-1-15+16-4-0.577 [info] 1618

2014-1-15+16-4-0.577 [info] 1608

2014-1-15+16-4-0.577 [info] 1604

2014-1-15+16-4-0.640 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

2014-1-15+16-4-0.905 [warning] 1411

2014-1-15+16-4-0.905 [warning] 1409

2014-1-15+16-4-0.905 [info] 1612

2014-1-15+16-4-0.905 [info] 1620

2014-1-15+16-15-45.5 [info] 1628 server.domain

2014-1-15+16-15-45.239 [info] 1629 server.domain

2014-1-15+16-15-45.302 [info] 1614

2014-1-15+16-15-45.302 [info] 1615

2014-1-15+16-15-45.302 [info] 1618

2014-1-15+16-15-45.302 [info] 1619 1063

2014-1-15+16-15-45.317 [info] 1628 server.domain

2014-1-15+16-15-45.317 [info] 1629 server.domain

2014-1-15+16-15-45.317 [info] 1614

2014-1-15+16-15-45.317 [info] 1615

2014-1-15+16-15-45.317 [info] 1618

2014-1-15+16-15-45.317 [info] 1608

2014-1-15+16-15-45.317 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

2014-1-15+16-15-45.333 [info] 1604

2014-1-15+16-15-45.395 [warning] 1411

2014-1-15+16-15-45.395 [warning] 1409

2014-1-15+16-15-45.395 [info] 1612

2014-1-15+16-15-45.395 [info] 1620

2014-1-15+16-30-31.253 [info] 1628 server.domain

2014-1-15+16-30-31.253 [info] 1629 server.domain

2014-1-15+16-30-31.254 [info] 1614

2014-1-15+16-30-31.254 [info] 1615

2014-1-15+16-30-31.254 [info] 1618

2014-1-15+16-30-31.262 [info] 1608

2014-1-15+16-30-31.269 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

2014-1-15+16-30-31.754 [warning] 1411

2014-1-15+16-30-31.754 [warning] 1409

2014-1-15+16-30-31.754 [info] 1612

2014-1-15+16-30-31.754 [info] 1620

2014-1-15+16-32-25.56 [info] 1628 server.domain

2014-1-15+16-32-25.56 [info] 1629 server.domain

2014-1-15+16-32-25.56 [info] 1614

2014-1-15+16-32-25.71 [info] 1615

2014-1-15+16-32-25.71 [info] 1618

2014-1-15+16-32-25.71 [info] 1608

2014-1-15+16-32-25.71 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

2014-1-15+16-32-25.228 [warning] 1411

2014-1-15+16-32-25.228 [warning] 1409

2014-1-15+16-32-25.228 [info] 1612

2014-1-15+16-32-25.228 [info] 1620

2014-1-15+16-40-24.867 [info] 1628 server.domain

2014-1-15+16-40-24.867 [info] 1629 server.domain

2014-1-15+16-40-24.867 [info] 1614

2014-1-15+16-40-24.867 [info] 1615

2014-1-15+16-40-24.867 [info] 1618

2014-1-15+16-40-24.867 [info] 1608

2014-1-15+16-40-24.867 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

2014-1-15+16-40-25.195 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/patch.xml

2014-1-15+16-40-25.195 [warning] 1445

2014-1-15+16-40-25.195 [warning] 1442

2014-1-15+16-40-25.195 [info] 1600

2014-1-15+16-40-26.930 [info] 1602

2014-1-15+16-40-26.930 [info] 1609

2014-1-15+16-40-26.930 [info] 1612

2014-1-15+16-40-27.23 [info] 1620

2014-1-15+16-41-57.757 [info] 1628 server.domain

2014-1-15+16-41-57.820 [info] 1629 server.domain

2014-1-15+16-41-57.820 [info] 1614

2014-1-15+16-41-57.820 [info] 1615

2014-1-15+16-41-57.820 [info] 1618

2014-1-15+16-41-57.820 [info] 1619 1063

2014-1-15+16-41-57.835 [info] 1628 server.domain

2014-1-15+16-41-57.835 [info] 1629 server.domain

2014-1-15+16-41-57.835 [info] 1614

2014-1-15+16-41-57.835 [info] 1615

2014-1-15+16-41-57.835 [info] 1618

2014-1-15+16-41-57.835 [info] 1608

2014-1-15+16-41-57.835 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

2014-1-15+16-41-57.835 [info] 1604

2014-1-15+16-41-57.960 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/patch.xml

2014-1-15+16-41-57.960 [warning] 1445

2014-1-15+16-41-57.960 [warning] 1442

2014-1-15+16-41-57.960 [info] 1601

2014-1-15+16-41-58.507 [error] 1215 32

2014-1-15+16-41-58.507 [warning] 1416 6

2014-1-15+16-41-58.507 [error] 1300 183

2014-1-15+16-41-58.507 [info] 1612

2014-1-15+16-41-58.507 [info] 1620

2014-1-15+16-41-59.367 [error] 1226 1062

?=O====== M/12.0.0.38 2014-01-15+16-40-26.961 ========

0000 00000010 FlashPlayerInstaller.exe -install -iv 9

0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/12.0 2

0002 00000011 1

0003 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

0004 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_12_0_0_38.ocx

0005 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_12_0_0_38_ActiveX.exe

0006 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_12_0_0_38_ActiveX.dll

0007 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch

0008 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

0009 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183

0010 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183

0011 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

0012 00001106

0013 00001106

0014 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183

0015 00000012

=X====== M/12.0.0.38 2014-01-15+16-42-00.945 ========

2014-1-15+17-4-0.153 [info] 1628 server.domain

2014-1-15+17-4-0.232 [info] 1629 server.domain

2014-1-15+17-4-0.232 [info] 1614

2014-1-15+17-4-0.247 [info] 1615

2014-1-15+17-4-0.247 [info] 1618

2014-1-15+17-4-0.247 [info] 1619 1063

2014-1-15+17-4-0.263 [info] 1628 server.domain

2014-1-15+17-4-0.263 [info] 1629 server.domain

2014-1-15+17-4-0.263 [info] 1614

2014-1-15+17-4-0.263 [info] 1615

2014-1-15+17-4-0.263 [info] 1618

2014-1-15+17-4-0.263 [info] 1608

2014-1-15+17-4-0.263 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

2014-1-15+17-4-0.263 [info] 1604

2014-1-15+17-4-0.528 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/patch.xml

2014-1-15+17-4-0.528 [warning] 1445

2014-1-15+17-4-0.528 [warning] 1442

2014-1-15+17-4-0.528 [info] 1601

2014-1-15+17-4-2.857 [info] 1602

2014-1-15+17-4-2.857 [info] 1610

2014-1-15+17-4-2.857 [info] 1612

2014-1-15+17-4-2.935 [info] 1620

2014-1-15+17-5-31.732 [error] 1226 1062

?=O====== M/12.0.0.43 2014-01-15+17-04-02.872 ========

0000 00000010 FlashPlayerInstaller.exe -install -iv 9

0001 00000011 1

0002 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

0003 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0004 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0005 00001036 Software\Opera Software/Last CommandLine 2

0006 00001036 Software\Opera Software/Last CommandLine 2

0007 00001036 Software\Opera Software/Plugin Path 2

0008 00001036 Software\Opera Software/Plugin Path 2

0009 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_43.dll

0010 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_12_0_0_43_Plugin.exe

0011 00000024 C:\Windows\SysWOW64\Macromed\Flash\plugin.vch

0012 00000017 C:\Windows\SysWOW64\Macromed\Flash

0013 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_43.exe

0014 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

0015 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183

0016 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183

0017 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

0018 00001106

0019 00001106

0020 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183

0021 00000012

=X====== M/12.0.0.43 2014-01-15+17-05-34.091 ========

2014-1-15+18-4-0.204 [info] 1628 server.domain

2014-1-15+18-4-0.204 [info] 1629 server.domain

2014-1-15+18-4-0.204 [info] 1614

2014-1-15+18-4-0.204 [info] 1615

2014-1-15+18-4-0.220 [info] 1618

2014-1-15+18-4-0.220 [info] 1619 1063

2014-1-15+18-4-0.220 [info] 1628 server.domain

2014-1-15+18-4-0.220 [info] 1629 server.domain

2014-1-15+18-4-0.220 [info] 1614

2014-1-15+18-4-0.220 [info] 1615

2014-1-15+18-4-0.220 [info] 1618

2014-1-15+18-4-0.220 [info] 1608

2014-1-15+18-4-0.235 [info] 1604

2014-1-15+18-4-0.407 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

2014-1-15+18-4-0.689 [info] 1612

2014-1-15+18-4-0.689 [info] 1620

2014-1-15+19-4-0.157 [info] 1628 server.domain

2014-1-15+19-4-0.157 [info] 1629 server.domain

2014-1-15+19-4-0.157 [info] 1614

2014-1-15+19-4-0.157 [info] 1615

2014-1-15+19-4-0.157 [info] 1618

2014-1-15+19-4-0.157 [info] 1619 1063

<snip identical entries for brevity>

</log>

[_maria_]

Hello,

It appears the issue has cleared itself up after setting the path to '11', instead of 12.  Based on the logs, both ActiveX and Plugin are installed.

--

Maria