Exchange panel could not login when installing extensions

Moving this discussion to the Exchange General Discussion forum.

Hi Moritz,

To determine what is going wrong, can you provide me with the information outlined in my response (reply 1) in the following forum post: http://forums.adobe.com/message/5823593#5823593#

Additionally, as the login process relies on a series of events, can you set up logging to capture the events sent by:

1) Edit as an Administrator C:\Program Files\Common Files\Adobe\CS6ServiceManager\configuration\StartupOptions.xml

2) Increase the log level to 6:

<vcentry key="loglevel">

  <vcint>6</vcint>

</vcentry>

3) Save the file

4) Open Task Manager and kill the process CS6ServiceManager

5) Repeat the steps above to reproduce logging failing

6) Gather the log file from C:\Users\<username>\AppData\Roaming\Adobe\CS7ServiceManager\logs\

7) Send the log files to me at lesavage at adobe dot com

Thanks,

Lea