Is there a RoboHelp fix/update for IE 11?

[Tech_Writer_KC]

My understanding is that RH WebHelp currently does not officially support IE 11, and that Adobe has indicated this will be fixed in the next RH release, but that this release (or a separate fix/update for this) has not occurred yet.

Is this understanding correct, or am I missing an update announcement, and if so, can someone point me to it? I've had people in office who seem convinced an update has happened, but are unable to provide definite links to said updates, so I need to know if I'm somehow completely blind on an important update.

Thanks.

PS: I'm aware there's been various "hacks" suggested for the IE 11 issue, but my concern here is only regarding an official Adobe update / fix for this topic.

[Jeff_Coatsworth]

Nope, nothing official yet :<(

[Tech_Writer_KC]

Thanks, sir!

Has there been an official announcement? I've seen references to 'official' responses by Adobe regarding bug reports (which I just submitted), but anything more "public" I can point people to?

[Jeff_Coatsworth]

Last blurb I’ve seen was in this thread - http://forums.adobe.com/message/5892194#5892194

[Flaven]

Yep: the partial bug fix is called "RoboHelp 11" and will set you back $399 or more for some bug fixes. I can validate it works sort of OK with IE11 (e.g., you don't lose the TOC/Index/Search panel), but still does not address the DHTML issue after more than a year. Oh, you can now use Word 2013.

[Guest]

Flaven, I'm new to RoboHelp but I downloaded the RH 11 trial to see if it fixed the TOC problem (our project was originally gnerated with RH 5).  It didn't fix it for me, but all I did was import the old project and generate the output.  Is there something else I need to do to fix the TOC issue? Thanks.

[Flaven]

Ramidus...now, that is surprising to me. I've been hard hit by this issue with 12 WebHelp projects, and every single one now works OK with IE11 running RH11. Did you receive an ActiveX warning? What exactly are you experiencing using IE11 (e.g., blank TOC pane)?

[Guest]

Flaven, I may have to backtrack on that.  My help is behaving oddly, but RH 11 may have fixed the TOC problem.  I think I had a caching issue which prevented me from seeing the fixed results.  Thanks for your help, and I'll chime back in if the problem didn't go away.