0 Replies Latest reply: Jan 17, 2014 1:58 AM by QC RSS

    why is virus check creating crash?

    QC

      I have problems sending tiff-photos packed with zip. The sending crashes in the virus-check, so after long time waiting for transfer it suddenly stopped. Happens with many different sendings - one out of four. File size for the zip is around 600-1200 MB. If I split the zip-file in two it sometimes helps. No file is blocked in the end, so no virus from med. But sending even bigger size with e.g. pdf and InDesign/Photoshop files works without problems.

      Steen