I purchased cs6 a year ago and installed and registered it with no problems. Last december I decided to avail of photoshop cs6 cc offer and subscribed to it. However in order for me to avail of cs6 cc I have to deactivate my original cs6 but I cannot do it. My internet is working perfectly, I am able to sign into adobe and use other sites, but when I try to deactivate cs6 it states it is unable to connect to the internet. I am not familiar with proxy settings and the like but need to get this sorted asap.