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Why can't I download reader or flash player for a Mac?

Guest
Jan 15, 2014 Jan 15, 2014

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Every time I try to download, I click on the install link and go to an advertising page for CC.  I click on the download link on that page, get back to the install link, click on it, and go back to the advertising page.  I have tried 4 different browsers on two Macs running Mavericks and get the same result.  This endless web loop has been happening for over a month.  I have given up on these Adobe products.

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correct answers 1 Correct answer

LEGEND , Jan 17, 2014 Jan 17, 2014

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Adobe Employee ,
Jan 17, 2014 Jan 17, 2014

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Hello,

The install button downloads a .DMG file (most likely saved to your 'downloads' folder unless you changed it).  You would then need to double-click the DMG to uncompress the actual installer and execute that.

Alternatively, you can use the off-line installer: Flash Player Plugin for Mac

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Maria

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LEGEND ,
Jan 17, 2014 Jan 17, 2014

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