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This is my first Presenter. If I leave the add-in in, it freezes PPT, won't open.
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Hello,
Welcome to Adobe Support,
Could you confirm does it works when you unplug the LAN cable or disconnect the machine from your Internet. If it works , I would suggest you to white list these URL's on the proxy server with the help of your IT department.
• ccmdls.adobe.com:443
• ims-na1.adobelogin.com:443
• na1r.services.adobe.com:443
• prod-rel-ffc-ccm.oobesaas.adobe.com:443
• lm.licenses.adobe.com:443
• ccmdl.adobe.com:80
• swupmf.adobe.com:80
• swupdl.adobe.com:80
If in case you are facing an issue with your home machine. try uninstall , reinstall Adobe presenter and run PowerPoint as an admin. look for PowerPoint icon, right click on it , select Properties then go to compatibility ,under privilege level check Run this program as an administrator.
Let me know if you need any help.
Thanks & Regards,
Puspendra Yadav
Adobe support