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Download stops on 7%

Community Beginner ,
Jan 17, 2014 Jan 17, 2014

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When I try to update Adobe Flash Player it stops downloading on 7% and says lost connection.

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Adobe Employee ,
Jan 17, 2014 Jan 17, 2014

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Hello,

Welcome to Adobe Flash Player.

Are you on a Windows or a MAC computer ?

You may download offline installer for Adobe Flash Player : Flash Player

Thanks,

Vikram

Adobe Support

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Community Beginner ,
Jan 20, 2014 Jan 20, 2014

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I am using Windows 7

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Adobe Employee ,
Jan 20, 2014 Jan 20, 2014

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You may download Adobe Flash Player 12 offline installer (For Internet Explorer) from this link : Adobe Flash Player

Thanks,

Vikram

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Community Beginner ,
Jan 28, 2014 Jan 28, 2014

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I think my firewall is blocking it. I am using a computer at work.

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Adobe Employee ,
Jan 28, 2014 Jan 28, 2014

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Try downloading the installer at your home, if you have access to FTP server you may download it from this link : ftp://cust-dl:$Mno678pqr@sjftp.adobe.com/vikram/install_flash_player_12_active_x.exe$Mno678pqr@sjftp.adobe.com/vikram/install_flash_player_12_active_x.exe

Thanks,

Vikram

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