0 Replies Latest reply: Jan 20, 2014 1:31 PM by chuck.keysor@sbcglobal.ne RSS

    Acrobat Pro X Won't Open, please help.

    chuck.keysor@sbcglobal.ne Community Member

      I have Creative Suite 6, which I purchased last summer.   I mostly only use Photoshop and Illustrator.  I have used Acrobat Pro X before without problems, however I have not used it now for several months.  But today, I tried to use Acrobat Pro X, and at first, it opened for maybe 20 seconds, and then closed.  I tried to reopen the file again, and on this, and all subsequent attempts, Acrobat Pro would not open at all. 

       

      A few minutes ago, I looked at the Acrobat Pro forum, and someone named TMoellman had the exact same problem as I did, with his question being posted earlier today.  The moderator told TMoellman to go to the CS forum.  I hoped to find his question here, and an answer.  But I found nothing. 

       

      I have Windows 8.1.  I used an application that checks all of my programs for updates, and it told me my Acrobat Pro X was up to date.  I also re-booted my PC a couple of times.

       

      What do I do?  Thank you, Chuck