Compatibility issue of HTML help generated with RoboHelp and Application created in Borland Delphi

[KKhanna]

I have generated an HTML help for a desktop application developed in BorlanDelphi environment. Now when i am giving the CHM to developers, the context sensitive help is not working. Is there anything else that i need to give along with the CHM file.

Earlier when i used to generate context sensitive help using Doc-to Help, only CHM file was required. The context senseitive help would run perfectly fine.

[Jeff_Coatsworth]

Did you give them a mapid file so that they know which topics to call?

[KKhanna]

yes. i gave the map id file too. In RoboHelp, by default the MapID file is created in the poject folder with the name BSSCDefault.h. I gave this map file too.

[Jeff_Coatsworth]

Are they getting anything launched when they call a topic from the application?

IIRC, there’s a CSH tester tool inside RH to try out calling the topics with the mapids.

[KKhanna]

Yes, the help file (chm) is getting launched when they call a topic from the application. But on evry click the main file is getting launched, the conrol is not getting shifted to the desired topic.

This means that the CHM is fine and is getting launched but the context ids are not working. But i am not getting the reason. They have inplemented the codes assigned to each topic in their code.

Does the CHM file keeps the record of context id in itself only? or Is there any special setting to be done in RoboHelp before generating the CHM after assigning the context ids to the topics?

[Willam_van_Weelden]

How do your developers call the CHM?

Is the context sensitive help correctly converted from Doc-to-Help to RH?

Kind regards,

Willam

[KKhanna]

Developers have assigned the context ids to the relevant topics in the code itself and have given the path of CHM which is to be launched. I am providing them the CHM that i have generated using RoboHelp HTML. Still evrytime the CHm is getting launched but the context ids are not working.

[Willam_van_Weelden]

Does the CHM tester work correct?

Since you converted from another hat, are the id's correctly linked to

topics? (Check Project Set-up > Context-Sensitive Help > Map Files >

)

Kind regards,

Willam