How can I get help for ADE downloads from the public library. I am suddenly getting error messages

[pianocleo]

How can I get help for ADE downloads from the public library.  It worked for years and now I am getting error messages.   I cannot find any practical help

[chiragjuneja]

Can you explain the problem in detail?

Please provide the exact error message detail as well if possible.

[Guest]

I am getting the same problem.  It says I "DO NOT HAVE PERMISSION TO COPY THE BOOK".

CE_COPY_NOT_ALLOWED-no permission to copy the book

Oh, and the actual program keeps freezing on me.

[pianocleo]

the error says  Adept-document type unknown

[Akshayy]

If you are trying to open the book on a device, try using the latest DL Reader on Android and iOS

https://play.google.com/store/apps/details?id=com.datalogics.dlreader&hl=en

[sjpt]

or Bluefire, which I prefer to DL Reader.