Captivate won't recognize my microphone

[Barbara Ash]

Captivate doesn't recognize my microphone and therefore I can't record my own audio. I downloaded the Captivate updater, which is supposed to solve this problem, but Captivate still doesn't recognize my microphone.

I get the following error message:
"Adobe Captivate could not detect a recording device. Please check that a microphone or recording device using line in is connected proeprly and tured on. Do you want to try again?"

Yet my microphone works just fine with GoldWave software which I have on my computer. I can record with Goldwave, save the audio and insert it into Captivate. But I can't record directly in Captivate, which is what I want to do.

[CatBandit]

Hi Barbara,
Be sure the microphone is plugged into the "MIC" port. What version of Captivate are you using? The "RealTek fix" works for Captivate 2 but I don't believe it will do you any good in Captivate 1.

After installing the fix, be sure to shut down and restart your system, then reopen Captivate 2. Best of luck!
.

[eholz1]

Hello CatBandit,
I have the same problem with Realtek - where can I download the fix? I have done some searching, but unable to find
it. Also, a downside to the process is that my company is currently restricting access to the internet!

That does not help!!!
If you know where the download is I might be able to get to it, etc

Thanks,

eholz1

[CatBandit]

Hi there! By all means! Go to the page at this link to download the hot-fix for the Realtek issue. Keep in mind that it is known to work with Captivate 2.0 but I'm unsure of its help on version 1.0.1 installations.

Have a good day, All.

[eholz1]

Mr Bandit and the forum

THANKS!!!

eholz1

[Alessandro__Brazil_]

Hi!

Thanks for this communities forum.

I installed Captivate 1 in many of Notebooks with different sound cards and verify that Captivate don't runs with all Realtek, but runs with Yamaha and a most of types DELL Notebooks, for eg. DELL Latitude 120L.

Anybody know if Captivate 1 runs with sound cards present in Acer Notebook Aspire 5610, 5630 or 5633, with Intel sound Card?

Thank for tour atention!

Alessandro (Brazil) - April/30.

[CiscoKing]

My IBM T60 has a SoundMAX HD Audio sound card. I downloaded the RealTek patch, thinking it might help, to no avail. I verified my laptop mic works just fine with other apps. Any ideas?

[eholz1]

Hello CiscoKing,

Forgive me for stating the obvious - in my case I have the RealTek embedded sound card, and the RealTek patch fixed my problem (Thanks to CatBandit, now how can we color buttons!!??). It seems to me that SoundMax <> RealTek, which might mean that the RealTek fix may not work with SoundMax.

My heart felt condolences :)

eholz1

[Captiv8r]

Hi eholz1

You are still asking about coloring buttons? I thought that was answered over in this thread. LOL

Cheers... Rick

[Barbara Ash]

Thanks, Larry, for your suggestions. The microphone is plugged into the MIC port, and I'm using Captivate version 2. I think that there is an incompatibility with my microphone and Captivate on my desktop computer. I tried the same microphone with Captivate on my laptop and it worked fine.